Ranch House Designs
Schedule: Part-time, approximately 5–10 hours per week initially, with opportunities for additional hours. Work ours are somewhat flexible but must be during business hours of Monday–Thursday, 8 a.m.–4 p.m., and Friday, 8 a.m.–noon (Central Time). If you are looking for a side gig to do in the evenings or weekend gig this is not the position for you.
Compensation: $25 per hour
Reports to: VP, Creative Services
Department: Creative Services
Location: Remote or in person at our Wharton, TX headquarters. Local candidates are preferred, but remote applicants are welcome.
This project manager will serve as our primary project manager for social media accounts, but also assist with website design projects, logo design, print advertisements, email blasts, and other creative services. This is not a content creator position. It is a project management position to talk with clients, develop overall strategies, and work with a team of designers and content creators.
The Project Manager serves as a primary point of contact for assigned clients, onboarding social media accounts and gaining access to administrative pages, developing social media strategy, managing expectations, working with content creators, and ensuring projects are completed accurately, professionally, and on schedule.
This is not an entry-level position. It is also not a position for someone wanting a “side gig” to work during nights and weekends.
Key Responsibilities:
Project Management & Oversight
- Manage and oversee creative projects including social media projects, websites, logo designs, print ads, email blasts, and other creative services.
- Organize design instructions and materials for graphic designers and content creators.
- Develop and manage project timelines.
- Ensure the smooth workflow of projects from concept to completion.
- Guide clients through the design process, managing expectations and facilitating clear communication throughout the project lifecycle.
Client Communication & Support
- Serve as a primary point of contact for clients via phone calls (all scheduled, no cold calling) and email
- Respond to client inquiries
- Prepare written correspondence, including emails, reports, and project updates for clients.
- Present design proofs to clients, gather feedback, and interpret the feedback to provide clear guidance to the design team.
- Provide guidance to clients on their messaging and maintain a checklist of required items to ensure a successful project launch.
Social Media Client Onboarding & Account Setup
- Manage the onboarding process for new social media clients into Business Suite
- Ensure social media accounts are properly connected, organized, and ready for ongoing management.
- Assign administrator access for social media content creators.
- Work with clients via phone, Zoom, and email to guide them through granting RHD access to their Facebook and Instagram business accounts.
- Demonstrate proficiency in Meta Business Suite including navigating business settings, assigning permissions, and troubleshooting access issues.
- Assist clients with connecting Facebook Pages and Instagram accounts, verifying account ownership, and establishing appropriate business access for RHD.
- Troubleshoot common onboarding challenges, including missing administrative permissions, disconnected accounts, and Business Portfolio access issues.
- Ensure all onboarding requirements are completed before transitioning the client into ongoing social media strategy, content planning, and management.
Reporting & Accountability
- Maintain accountability for time spent on projects, accurately reporting hours and project status to clients and internal management.
- Track and report project metrics, including timelines, budgets, and client satisfaction
- Update relevant project management tools, such as Basecamp, with accurate project notes, deadlines, and communication records.
Job Requirements:
- Working knowledge of Meta Business Suite, and gaining access to business Facebook pages
- Willingness to speak with clients on the phone during business hours
- Strong written and verbal communication skills, with the ability to clearly articulate project goals and client expectations.
- Proficiency in creating and managing project timelines, budgets, and schedules.
- Excellent organizational skills, capable of handling multiple projects simultaneously.
- Problem-solving mindset, capable of anticipating challenges and proactively addressing them.
- Familiarity with project management tools like Basecamp.
- Proficient in Google Docs/Sheets, email platforms, and digital communication tools.
- Experience working in a client-facing role with a focus on service delivery and satisfaction.
- Experience managing digital, print, or creative projects from concept to completion.
Performance Evaluation:
The Project Manager’s success will be evaluated based on:
- Timeliness of project completion, ensuring all deliverables meet deadlines.
- Quality of relationships and communication with clients and the internal team, maintaining a clear and professional relationship.
- Accuracy of budgeting and reporting, ensuring that projects stay within scope.
- Client satisfaction and repeat business, reflecting the quality and effectiveness of project management.
This role requires a proactive, organized individual who can seamlessly manage multiple projects, maintain high-quality standards, and foster a collaborative environment between clients and the creative team. The Project Manager is a central figure in the project lifecycle, ensuring that RHD’s projects are delivered on time, on budget, and exceed client expectations.
Application Process:
To apply, begin with our online application form here: Apply Now
You may also send examples of social media accounts you have managed, writing samples, or previous social media work to rachel@ranchhousedesigns.com.
During the application process, you may be asked to:
- Describe your experience with Meta Business Suite, Business Manager, and client account onboarding.
For other questions regarding this position, please contact brenna@brcbrands.com.